Privacy Policy

Last Updated: 11/1/2025

At Flourish Boutique, (“we,” “our,” or “us”), your privacy is a bouquet we treasure. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online, in-store, or interact with our services.

1. What Information We Collect

We collect only the information we need to bring you beautiful blooms and a delightful experience:

  • Personal Information: Name, contact details (phone number, email address), and delivery information.

  • Payment Information: Card details and billing addresses (processed securely by trusted payment providers).

  • Order Details: Items purchased, special instructions, and recipient details for deliveries.

  • Website Usage Information: Cookies, IP addresses, and browsing activity to improve your online experience.

2. How We Use Your Information

Your information helps us provide the best service possible, including:

  • Order Fulfillment: To process payments, deliver flowers, and send order updates.

  • Customer Support: To answer your questions, handle concerns, and improve your experience.

  • Marketing: To share special offers, promotions, and updates about our services (with your consent).

  • Improvement: To enhance our website, products, and overall service.

3. How We Protect Your Information

We take your privacy seriously. Your personal information is stored securely and only accessible by authorized personnel. Our website uses encryption and secure payment gateways to keep your data safe.

4. Sharing Your Information

We never sell your information. However, we may share it with trusted partners to deliver your flowers and process payments, including:

  • Delivery services to ensure your blooms arrive fresh and on time.

  • Payment providers for secure transactions.

  • Marketing partners (if you’ve opted in for promotional updates).

5. Your Privacy Choices

You’re in control of your information!

  • Opting Out: You can unsubscribe from our emails or marketing communications at any time by clicking the “Unsubscribe” link in the email or contacting us.

  • Updating Your Info: Reach out to us to update or correct any personal details.

  • Cookies: Manage your cookie preferences through your browser settings.

6. Retention of Information

We retain your information only as long as necessary to fulfill your orders, provide services, or comply with legal requirements.

7. Third-Party Links

Our website may include links to other sites (e.g., Instagram, Facebook). We’re not responsible for their privacy practices, so be sure to review their policies if you visit them.

8. Changes to This Policy

Just like flowers, this policy may evolve!  Check back here occasionally for updates.

9. Contact Us

Got questions about your privacy? We’re here to help!

  • Phone: (03) 6442 1137

  • Email: leigh@flourishboutique.com.au

  • Address: 72a Goldie Street, Wynyard, Tas, 7325

Thank you for trusting us to deliver joy through flowers. Your privacy and satisfaction mean the world to us! 🌸